A payment gateway is a technology that acts as a bridge between your website and payment processors, enabling secure online transactions. Think of it as a digital cashier that securely processes payments from your customers. Here's how it works: when a customer makes a purchase, the payment gateway encrypts their payment information, securely transmits it to the payment processor, and then returns the transaction result back to your website. The Asiapay payment gateway handles all this complexity behind the scenes, ensuring your customers have a smooth checkout experience while maintaining the highest security standards.

We serve businesses of all sizes - from individual freelancers and small startups to large enterprises across various industries including e-commerce, education, healthcare, gaming, and more. Our platform supports a comprehensive range of payment methods: credit and debit cards (Visa, MasterCard, American Express), UPI payments, digital wallets (Paytm, PhonePe, Google Pay), net banking from 50+ banks, ECheck processing, and even Buy Now Pay Later (BNPL) options. This diversity ensures your customers can pay however they prefer, maximizing your conversion rates and customer satisfaction.

Security is our top priority. We are PCI DSS Level 1 compliant (the highest security standard in the payment industry) and use bank-level 256-bit SSL encryption to protect all transaction data. Our advanced fraud prevention system includes real-time transaction monitoring, AI-powered risk assessment, address verification, and 3D Secure authentication. We also implement velocity checks, device fingerprinting, and geolocation validation to detect suspicious activities. Additionally, our chargeback management system helps reduce disputes by providing detailed transaction evidence and automated response systems, giving you peace of mind that every transaction is protected.

We offer transparent, competitive pricing with no hidden fees. Our transaction rates start from 1.5% and go up to 2.5% depending on your business volume, industry type, and payment methods used. We support multi-currency transactions, allowing your customers to pay in USD, EUR, GBP, and other major currencies. International payments are fully supported with competitive forex rates and local payment methods in key markets. We also offer volume discounts and custom pricing for high-volume merchants. All fees are clearly displayed upfront, and you'll receive detailed monthly statements so you always know exactly what you're paying.

We support all major e-commerce platforms and content management systems. This includes WordPress (WooCommerce), Shopify, Magento, OpenCart, PrestaShop, and custom-built websites. We provide ready-to-use plugins and SDKs for popular platforms, making integration as simple as installing an app. For custom integrations, we offer comprehensive APIs (REST and SOAP), webhook support, and detailed documentation. Our technical team provides hands-on integration support, and we even offer white-label solutions for agencies and developers. Whether you're a tech-savvy developer or a business owner with limited technical knowledge, we make the integration process smooth and hassle-free.

We understand that cash flow is crucial for your business. That's why we offer flexible settlement options: instant settlements for eligible transactions, same-day settlements for high-volume merchants, and standard settlements within 24-48 hours on business days. Our payout cycle is designed to match your business needs - you can choose daily, weekly, or monthly settlements. All settlements are directly credited to your registered bank account with detailed transaction reports. For international merchants, we offer multi-currency settlements and can work with your preferred banking partners. We also provide real-time settlement tracking so you always know when your money will arrive.

We believe in fair dispute resolution and provide comprehensive support throughout the entire process. When a chargeback occurs, our dedicated team immediately notifies you and provides all the necessary documentation to help you respond effectively. We offer chargeback alerts, automated response systems, and detailed transaction evidence to strengthen your case. Our chargeback policy is transparent: we work with you to resolve disputes amicably, provide mediation services when needed, and offer chargeback insurance options for high-risk industries. We also provide training and best practices to help you reduce chargebacks through better customer service and clear communication. Our goal is to protect your business while ensuring fair treatment for all parties involved.

Yes, we provide complete onboarding assistance from start to finish! Our dedicated onboarding team guides you through every step of the process. For individual freelancers, we require minimal documentation: PAN card, Aadhaar card, and bank account details. For businesses, we need PAN card, GST registration (if applicable), business registration documents, and bank statements. We've streamlined the process to be as simple as possible - most applications are approved within 24-48 hours. Our team handles all the paperwork, communicates with banking partners on your behalf, and provides regular updates throughout the process. We also offer expedited onboarding for urgent business needs and can work with you to find solutions for any documentation challenges.

Absolutely! We provide a comprehensive test environment where you can test all payment methods, integration features, and transaction flows before going live. Our sandbox environment includes test cards, test UPI IDs, and simulated payment scenarios. We also offer a free trial period where you can process real transactions with zero fees to ensure everything works perfectly. Our support team provides 24/7 assistance through multiple channels: phone, email, live chat, WhatsApp, and dedicated account managers for enterprise clients. We offer integration support, technical troubleshooting, business consultation, and even on-site training for your team. Our goal is to make your payment gateway experience as smooth and successful as possible.

Getting started is incredibly simple! You can contact us through our website, call our sales team directly, or even reach out on WhatsApp. We'll schedule a free consultation to understand your business needs, discuss your payment requirements, and provide a customized solution. Our team will give you a detailed quote, explain all the features and benefits, and answer any questions you have. Once you're ready, we handle the entire onboarding process - from documentation collection to integration support. We also provide a free demo of our dashboard and features so you can see exactly what you'll be getting. Most businesses are up and running within 2-3 business days. We're here to make your payment gateway journey as smooth and successful as possible!